Thank you for a great experience from start to finish. Helped me complete my order when somehow I didn’t select all the options. I’m still not sure how they missed them. Very helpful when the factory needs to change the order because the first four head options are too big for the wrist. All my worries were taken care of at the factory. I have ordered several dolls before from different suppliers. I didn’t feel pressured to buy and CS seemed interested in my concerns and wanted to make sure everything was right. I will be happy for years with this doll. Thanks for helping me get it.