Yes, the seller was swift with updates, pictures, and shipping info. Even AFTER the sale, the seller checked up on us and he is still open to answer all of my questions and provide whatever help I need. He just went out of his way to assist me with a major problem I caused with one of my dolls. It is truly like you have an old friend in the business when you purchase from this site. Anyone looking to purchase your first or tenth doll, I highly recommend this seller. I will be making all of my subsequent purchases from him in the future.