It’s wonderful. I ordered a doll during the Black Friday sale. Literally minutes later (on a Holiday night, even), Real Sex Love Doll (RSLD) reached out to me via email to make sure everything on about my order was right before they sent it off. Everything went through with no complications, though I’m sure if there were, RSLD would make it right. Great customer service! If you are planning to buy a doll, I really recommend Realsexlovedoll.com because the customer service here is great. They respond right away and answer all the questions that you need to know before buying your doll. They also guide me through the purchasing process and gives me an update to my doll. Thank you RSLD! I will definitely buy another doll from you guys if given a chance.